Last updated on Feb 22nd, 2024
1. Cancellation of Orders
You have the right to cancel your order within 30 days of placing it, subject to the conditions outlined in this policy.
2. Refund Eligibility
Refunds are applicable only if we are unable to complete the order. If you wish to cancel and seek a refund, please ensure that your request aligns with the following criteria:
- The cancellation request must be initiated within 30 days of placing the order.
- Refunds will only be processed if we are unable to fulfill the order as per your requirements.
3. Refund Process
If your order qualifies for a refund, the refund process will be initiated within 7 days of receiving and verifying your cancellation request.
4. Initiating a Refund Request
To initiate a refund request, please follow these steps:
- Send an email to purtika@arcdigitech.com with the subject line “Refund Request – [Your Order Number].”
- Include your order details and the reason for requesting a refund in the body of the email.
5. Refund Communication
Upon receiving your refund request, we will acknowledge the request via email. Our team will review the request and notify you of the approval or rejection of your refund.
6. Approved Refunds
If your refund request is approved, the refund will be processed using the original method of payment. You will be notified once the refund has been initiated.
7. Contact Information
For any inquiries or assistance regarding cancellations and refunds, please contact us at:
Email: purtika@arcdigitech.com
Note: This cancellation and refund policy applies only to orders placed on ARC Content Writing Services. Any changes or updates to this policy will be reflected on this page.